Head to head

PestOS vs. Smith.ai

Smith.ai charges you more for growing. We don't.

Smith.ai gates its own pricing behind a contact form; the figures below are from public third-party pricing trackers (July 2026). Product details are from smith.ai.

What Smith.ai is good at

Trust and humans. Twenty million calls of experience, a real human-hybrid option, and a known brand that attorneys and agencies already use. If a prospect wants humans in the loop, Smith.ai is the name they know.

Where PestOS wins

Per-call pricing is a success tax. Their AI receptionist starts around $95/mo for roughly 50 calls. The human plans run from $292.50 for 30 calls up to $2,025 for 300, with $9.75 per call after that. Get busy in termite season and your bill spikes with your best month. They have a pest-control page, but the AI still needs the same custom setup any industry gets, and custom AI training is a $2,000 one-time fee. Our price doesn't punish your busy season, and the pest knowledge is the product, not a $2,000 add-on.

The fine print, from their own site

  • AI Receptionist from about $95/mo, billed per call (roughly 50 calls at the entry tier).
  • Human hybrid plans: $292.50 (30 calls), $585 (75), $1,170 (175), $2,025 (300). Overage is $9.75 per call.
  • Custom AI training is a $2,000 one-time fee on monthly plans. Live-agent handoff on the AI plan is $3 per call.
  • Has a pest-control page with pest intake and PestPac/FieldRoutes integrations, but no out-of-the-box pest product: the AI needs the same custom configuration as any other industry.

PestOS vs. Smith.ai, line by line

PestOS

Smith.ai

Built for pest & wildlife

marketing page

Pricing

$500/mo flat, 1,000 min, no setup fee
Per call; from ~$95/mo

Pest triage

emergency vs routine, safety

if configured

Booking on the entry-price plan

Done-for-you build

kickoff, custom

$2K training fee

Dedicated testing period before launch

Ongoing monitoring & tuning after launch

Human behind the agent

hybrid

CRM-native logging

PestPac, Briostack, FieldRoutes

Integrations

Owner gets first crack

call forwarding

$3/call handoff

Spam screening

120 filtered at EWC
free

24/7

Setup time

Live in days, tested first
Days

Our first customer, Estate Wildlife Control, in their first 60 days. Every job here came from a call their own office could not get to.

$52,800

Booked in 60 days

$21,600

From after-hours calls

71

Leads captured

95%

Calls handled

120

Spam screened

Don't take our word for it. Hear it answer as your company.

Enter your info and the AI calls your phone in about 15 seconds, answering as your business. Judge it yourself.